Delphi Health Group

  • Quality Improvement Manager

    Job Locations US-NJ-Hamilton
    Posted Date 2 weeks ago(7/3/2018 2:26 PM)
    # of Openings
  • Overview

    Purpose of the Position:

    The Quality Improvement Manager (QI Manager) will be responsible for carrying out the Quality Improvement Plan for the organization by overseeing the work of the QI Specialists.  A QI Specialist will be assigned to an individual facility(s) to oversee the day to day operations of the Quality Improvement Program (QI Program) for that facility(s).



    To assist in the development and implementation of the Quality Improvement Plan (QI Plan).

    To assign job responsibilities to the QI Specialist that will be carried out at each facility(s) to comply with the QI Plan.

    To provide oversight and supervision to the QI Specialist to assist him or her to do their job effectively and successfully.

    To conduct Quality Control Audits pertaining to the work being done by the QI Specialist to verify and confirm that the work being done is being completed accurately.

    To assume any role of the QI Specialist in the event this position is open or the individual in the role is unable to carry out his or her job responsibilities.

    To attend monthly Quality Improvement Department (QI Department) Meetings.

    To provide monthly, quarterly, and annual reports to the Director of Quality Improvement (Director of QI) that contain quantitative and qualitative analysis of the areas being monitored and managed by the QI Specialists as defined in QI Plan.

    The position is based out of New Jersey and will require occasional traveling between MA, MD, and PA, as well as, with possibility of travel to Florida for department meetings.

    However, the goal is to use various technologies to minimize travel (e.g. GoToMeeting etc.) may be utilize instead of traveling.


    Qualifications and Education:

    Clinical degree and licensure in one of the following areas:  Nursing (Minimum BSN), Psychology (PhD/PsyD), Master’s Level Clinician (LMFT, LMHC, or LCSW).

    Minimum of three to five years of experience in Substance Use and Mental Health.

    One to three years of experience in a management role.

    One to three years of experience working in Quality Improvement, Quality Assurance, and/or Performance Improvement.

    Individuals with CPHQ Certification preferred but not required.


    Knowledge of Regulatory Compliance, such as Joint Commission Standards and ability to be Joint Commission Ready, HIPAA, OSHA, CLIA etc.

    Knowledge of State Regulations related to Substance Use and Mental Health Treatment.

    Excellent interpersonal skills and ability to work as a member of a team.

    Strong analytical skills in data collection, analysis, and presentation.

    Excellent oral and written communication skills.

    Ability to perform this job successfully.


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