Delphi Health Group

  • Behavioral Health Technician

    Job Locations US-FL-West Palm Beach
    Posted Date 2 months ago(2 months ago)
    # of Openings
    Customer Service/Support
  • Overview

    To maintain the day to day operations of the facility for the scheduled shift. Observing and reporting of clients working cohesively with the Lead Behavioral Health Technicians, Housing Manager and Regional Housing Director.




    • Ensure that the day to day operations of the Housing Department are adhered to
    • Complete BHT daily assignments as directed  


      • Communicate all client concerns and document as required
      • Maintain customer satisfaction through positive interactions with clients
      • Ensure client’s immediate needs are met
      • Redirect clients in a respectful manner when necessary
      • Report all adverse client behaviors and concerns


    • Work cohesively with all departments for the common purpose of client care and client safety
    • Maintain the physical residence per Joint Commission and DCF standards
    • Maintain the physical residence per company operational systems, including cleaning of the inside and outside residence and clinical buildings  
    • Communicate any unsafe or in need of repair conditions of the physical residence to the Lead BHT and document in shift reports
    • Provide transportation as instructed by the Lead BHT; inclusive of following the Transportation Policy
    • Supervise all client activities
    • Make rounds and document as required
    • Observe and conduct Urine Drug Screens
    • Observe self-administration of client medication and document in the MOR’s
    • Follow all state, federal, Joint Commission and DCF standards


    • Communicate all client emergent situations in a calm and organized manner to appropriate parties
    • Follow the client schedules as defined and ensure the clients are present and on time
    • Assist in training BHT staff
    • Facilitate client groups under the direction of the Program Director and Housing Manager

    Performance Objectives

    • Communicate all department needs to the Housing Manager
    • Ensure 100% compliance with Life Safety and Environment of Care standards
    • Attend all meetings and trainings as scheduled
    • Ensure personal state required trainings are current
    • Maintain appropriate professional boundaries and ethical behavior at all times with clients, families and other professionals   


    Essential Skills:

    • Ability to communicate clearly to supervisors, co-workers and clients
    • Basic computer knowledge  
    • Ability to follow through with direct supervisor and other department staff  
    • Goal/target-oriented
    • Self-motivated
    • Ability to work independently or with a team
    • Highly organized
    • Ability to follow direction as instructed and follow through on tasks assigned
    • Possess a positive attitude  
    • Remain awake and alert during all working hours

    Desirable Skills:

    • Experience in Joint Commission and DCF regulations
    • Experience in the substance abuse/mental health care field
    • Knowledge of the 12 Steps


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