Delphi Health Group

  • Substance Abuse Admissions Coordinator

    Job Locations US-FL-Ft. Lauderdale
    Posted Date 4 weeks ago(5/23/2018 10:10 AM)
    ID
    2018-1287
    # of Openings
    1
  • Overview

    We are looking for admission coordinators who would like to help people that are suffering from addiction. As a member of our Team you will be responsible for answering incoming calls, emails and live chats from individuals and families looking for help with substance abuse. The admissions coordinator must be able to take each call from front to back and have strong sales skills to be comfortable with asking for money and overcoming objections. We want a sales professional who can be compassionate and help guide these clients to getting the help they desperately need!

     

    Training will be provided on the admission process and systems.

     

    Qualifications

    Skills:

     

    Computer literate - Gmail, Word, Excel

    Must have good communication skills

    Multi-Tasking

    CRM - Salesforce - not required but very helpful

    Call Tracking Metrics - not required but very helpful

    Knowledge of the Addiction Field - not required but very helpful

    Knowledge of Insurance benefits - not required but very helpful

     

    Traits:

     

    Compassionate -  Wants to make a difference in people's lives

    Driven - Has a sense of urgency and a need to accomplish the task at hand

    Confident - Believes in your own abilities and can handle rejection

    Assertive - Effectively controls conversations and doesn't give in to excuses

    Structured - Leads the client or family through the process, is organized and follows through

    Focused - Does not get sidetracked and knows the final destination

    Integrity - Honest and having strong moral principles

     

    Compensation : 17/hr plus uncapped commissions and weekly bonus opportunities

    Benefits: Medical, Dental, 401K and PTO.

    Certified Addiction Professional (CAC) classes provided to those that want to advance their careers

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