Delphi Health Group

Quality Improvement Manager

Job Locations US-FL-Ft. Lauderdale
Posted Date 3 weeks ago(2/26/2018 10:28 AM)
# of Openings


General Description of the Position:

The Manager of the Quality Improvement Department will report directly to the Director of Quality Improvement.  This person will also manage the Quality Improvement Specialists (QI Specialist) who will work under his or her direction. 



  • To assist in the development and implementation of the Quality Improvement Plan (QI Plan).
  • To assign job responsibilities to the QI Specialist that will be carried out at each facility(s) to comply with the QI Plan.
  • To provide oversight and supervision to the QI Specialist to assist him or her to do their job effectively and successfully.
  • To conduct Quality Control Audits pertaining to the work being done by the QI Specialist to verify and confirm that the work being done is being completed accurately.
  • To assume any role of the QI Specialist in the event this position is open or the individual in the role is unable to carry out his or her job responsibilities.
  • To attend monthly Quality Improvement Department (QI Department) Meetings.
  • To provide monthly, quarterly, and annual reports to the Director of Quality Improvement (Director of QI) that contain quantitative and qualitative analysis of the areas being monitored and managed by the QI Specialists as defined in QI Plan.


Qualifications and Education:

  • Clinical degree and licensure in one of the following areas:  Nursing (Minimum BSN), Psychology (PhD/PsyD), Master’s Level Clinician (LMFT, LMHC, or LCSW).
  • Minimum of three to five years of experience in Substance Use and Mental Health.
  • One to three years of experience in a management role.
  • One to three years of experience working in Quality Improvement, Quality Assurance, and/or Performance Improvement.






  • Knowledge of Regulatory Compliance, such as Joint Commission Standards and ability to be Joint Commission Ready, HIPAA, OSHA, CLIA etc.
  • Knowledge of State Regulations related to Substance Use and Mental Health Treatment.
  • Excellent interpersonal skills and ability to work as a member of a team.
  • Strong analytical skills in data collection, analysis, and presentation.
  • Strong technical skills to produce reports in Excel or other formats, as well as presentations.
  • Excellent oral and written communication skills.






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