Delphi Health Group

  • Patient Finance Coordinator

    Job Locations US-FL-Fort Lauderdale
    Posted Date 2 years ago(11/10/2016 2:07 PM)
    # of Openings
  • Overview

    The patient finance coordinator is responsible for documenting and collecting patient responsibility amounts and collection of pay to patient insurance plans.



    • Coordinate all interaction and collection attempts with insured member (by their insurance carrier)
    • Documentation and tracking of payments to patient accounts; pay to patient and patient responsibility
    • Prepare, inform, and keep members engaged during the collection process to ensure paid amounts are being forwarded
    • Developing and documenting weekly/monthly reports
    • Monitoring and maintaining reports
    • Managing uncollected and posted payment amounts
    • Maintaining consistent contact with all pay to patient policyholders and members
    • Managing patients that are forwarded to collections agency and documenting appropiately

    Performance Objectives:

    • Average collection of $200k per month for pay to patient accounts
    • Average collection of $150k for patient responsibility amounts
    • 80% of collection within 30 days of payment issue date
    • 98% completion rate of Docusign documents with new admissions
    • 100% discrepancy accuracy for facility deposits not applicable to DBHG


      • Minimum  3 years of experience in a treatment setting, preferred
      • High school diploma
      • Knowledge of the substance abuse treatment.
      • Knowledge of Joint Commission Standards.
      • Knowledge of State & Federal Statutes Regarding Patient Confidentiality laws.
      • Knowledge of Drug-Free Workplace Policies.
      • Knowledge of Workplace Violence.
      • Knowledge of Substance Abuse facility billing practices and codes.
      • Demonstrates Proficiency in Communication & Written skills.
      • Attention to detail and accuracy
      • Ability to work well in a team
      • Working knowledge of Excel and Word


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed